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Telecom BPO Services

With change in telecommunications accelerating dramatically, telecom companies are looking for partners who can enhance customer service support, reduce costs and risks, and in the course increasing profitability

TSL offers transaction processing support, contact management and front-office support services across lines of business of telecommunication service providers ranging from traditional wire line service providers to leading wireless/mobile companies, and Internet service providers to cable companies.

Service Offerings

  • Fulfillment – Assurance – Billing
  • Customer Relationship Management
  • Service Management & Operations
  • Supplier/Partner Relationship Management
  • Strategy, Infrastructure & Product
  • Marketing & Offer Management
  • Service Development & Management
  • Resource Development & Management
  • Data Management
  • Product Data Inventory
  • Vendor managed inventory
  • Supplier managed inventory
  • Logistics Support
  • Order fulfillment
  • Order processing
  • Return Material authorization
  • Track & Trace
  • Procurement
  • Accounts Payable Support
  • Transactional Processing