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Insurance BPO Services

TSL BPO services for the insurance sector address key business pains, maximize cost-efficiencies, and help companies stay ahead of competition. Our domain experts and highly trained executives:

Our Services

Streamline and automate front- and back-office processes, enabling better and faster service provision to customers and policy holders

Efficiently manage support activities, thus optimizing resource utilization and helping clients focus on core business activities

  • Account Origination
  • Payment processing services
  • Back-office operations
  • Receivables management services
  • Mailroom services

What can you expect

Better TAT and reduced costs with increased automation

Enhanced quality control via in-built controls, governance mechanisms, and gap analyses

Significantly higher customer satisfaction with innovative, in-demand services that deliver an improved customer experience

Optimal resource utilization with operational support that consolidates the sales network and enables customers to focus on core business areas

Continuous improvement in the existing processes and services, yielding higher returns for policy holders

Robust and enhanced data security

Incisive insights with real-time reports and analyses delivered through effective dashboards and customized workflow applications

Enhanced business intelligence systems with real-time MIS/reporting dashboards