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Healthcare BPO Services

Amid dwindling bottom lines and spiraling costs, the healthcare industry is accosted with a spate of challenges such as:

  • Stifling Statutory regulations
  • Physicians compensations not satisfactory
  • Increase in the Healthcare expenses
  • High energy costs
  • Lack of adequate manpower & skill sets required for reports, analytics & implementation of disease management
  • High dependence on charities & donations for medicare assistance to patients

TSL provides assistance to healthcare providers through strong compliance programs and improved technology, finance and revenue cycle efficiency and effectiveness, resulting in improved operational performance and lower costs.

Our professionals help providers achieve growth and profitability through effective risk management in the following areas:

  • Pre Registration
  • Insurance Verification
  • Scheduling
  • Financial Counseling
  • Patient Registration
  • Payment reconciliation
  • Payment Tracking
  • Refunds
  • Insurance / Self-pay follow up

Some of the measures taken by the payers to face the challenges are as follows

  • Fraud Reduction
  • Healthcare Cost and Administration
  • Continual Administrative Cost Reductions and Operational Efficiencies
  • Adopting the latest Technology Platforms
  • Changing Consumer and Retail Model
  • Medicare Modernization Act
  • Health Information Networks
  • Digital Health Records
  • Better Healthcare Document Management

TSL’s service offerings for the healthcare payer and provider industry reflect our deep understanding of industry business needs. We offer comprehensive healthcare BPO services across.We offer services to the healthcare payer industry including, health claims processing, claims adjudication and mailroom services.

Policy Management
Claims Administration
  • Pricing Management
  • Claims Processing
  • Medical Management
Financial Administration
  • Billing
  • Cash Application
  • Corporate Financials